Privacy Policy

How we collect, use, and protect your personal information

Last updated: 8/17/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and contact information (email, phone, address)
  • Account credentials and profile information
  • Payment and billing information
  • Order history and preferences
  • Communications with our support team

Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • Cookies and similar tracking technologies
  • Analytics and performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our 3D printing services
  • Process and fulfill your orders
  • Communicate with you about your account and orders
  • Send you marketing communications (with your consent)
  • Analyze usage patterns and optimize our website
  • Detect and prevent fraud and security threats
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@evocraftnext.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used for targeted advertising (with consent)
  • Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings or our cookie consent tool.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@evocraftnext.com

Address: EvoCraftNext, The Netherlands

Phone: +31 (0) [Phone Number]